We respond to all calls submitted to our office.
Investigations into bylaw violations are conducted by our Animal Services Officers. The outcome for all submitted concerns are determined using the information provided from public complaint and evidence collected by our office/officers. If the information provided is found to be incorrect or incomplete, we are not able to complete the investigation, and the file will be closed. We cannot canvas an area or neighborhood for a possible owner to a complaint.
When reporting a by-law violation or concern, we do request your name and a phone number; if we require further information from you, as the complainant, we need a way to contact you.
To report an infraction, please complete the form below. Please note that we do not call complainants back with updates; you will be contacted only if we require further clarification for the information that has been provided by you.